Refund Policy
Effective Date: 06/17/2025
At The Tidy Sidekick, our goal is to provide exceptional, judgment-free organizing support that helps you feel empowered in your space. While we strive for 100% client satisfaction, we recognize that sometimes things don’t go as planned. This policy outlines our refund terms.
Refunds on Services Rendered
Due to the nature of our work (time-based and highly personalized), we do not offer refunds on services that have already been provided. However, if you are unhappy with your experience, we welcome open feedback and may offer service credit or partial refund at our discretion.
No-Show or Late Cancellations
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No-shows and cancellations made with less than 24 hours’ notice may result in full charge of the session.
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If we arrive and cannot access the space or the client is unavailable, the session may be canceled without refund.
Digital Products
All purchases of downloadable checklists, templates, or guides are non-refundable, as they are instantly accessible upon purchase. If you experience technical issues, please reach out and we’ll ensure you get what you paid for.
Satisfaction Guarantee
While refunds are limited, client satisfaction is our top priority. If you’re unhappy with your service for any reason, please reach out within 48 hours of your session so we can discuss a resolution or adjustment.
Contact Us
If you have questions about this policy or wish to request a review, please contact:
📧 tidysidekicks@yahoo.com
📞 812.525.3617
🌐 tidysidekicks.com
